Kvalitetspolicy - Wallby Säteri

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Quality policy


Hotel staff should be knowledgeable about and willing to contribute to meeting the hotel's vision and quality.


  • The hotel owner has the ultimate responsibility for the hotel’s quality policy is maintained and shall support all initiatives that the quality is maintained and accessible. The quality policy will act as a contract between the hotel owner and staff and shall be revised once a year and be signed by both the hotel owner for the staff.
  • Hotel owner shall give their staff proper information and education, so that it can carry out its work according to the hotel’s quality policy.
  • The hotel owner must also ensure that good relationships exist between management, employees and their environment.
  • The hotelier will promote an efficient cooperation with the hotel, all subcontractors and all other external contacts and customer relationships to ensure quality level.

Guest relations

All personnel shall maintain high professionalism and have social skills. The hotel must maintain high availability. Guests will receive a response with the flexibility and high service.

Food and drink

The kitchen should look for the best raw materials and a skilful treatment of these. Happy locally and organically grown. Competence level must be high both in the kitchen as in the restaurant so that the guests shall have passed both the origin of raw materials like how it is produced.

Environment

The hotel should have a conscious commitment to the environment and have an elaborate environmental indoor and outdoor. To care and take responsibility for the environment is a matter of course. There should be a concrete commitment to the environment as staff will take note of and endorse.

Environmental policy

The hotel owner has the ultimate responsibility for the hotel’s environmental policy is maintained and will support any initiative to set environmental objectives retained and accessed.

  • The environmental policy will act as a contract between the hotel owner and staff and shall be revised once a year and be signed by both the hotel owner for the staff.
  • Hotel owner shall give their staff proper information and education, so that it can carry out its work according to the hotel’s environmental policy.

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Phone +46 383-46 21 60

Phone +46 383-46 21 60
E-mail magnus@wallby.se